KIPL understands that its success is directly related to its customer’s success. KIPL has in place an effective Customer Support program that enhances the quality of support provided while ensuring minimum turnaround time. The professionals at KIPL are geared to provide timely and dependable support by applying the most appropriate technology to serve customer’s immediate and long-term business objectives. Each new generation of KIPL products is written with the goal of reducing complexity, adding functionality and enhancing flexibility. Quality of service and support together with the ability to serve specific needs distinguish KIPL from competition.
Service Profile
Kanda InfoTech' implementation services help customers reengineer their processes and successfully select, maintain and upgrade suitable packages and systems. The Kanda InfoTech team performs the following functions:

• Help choose package(s) or systems that best meet business requirements.

• Suggest reengineering of business processes, where required, to streamline processes

• Bridge gap between the packaged offering and customer requirements

• Install, maintain, and upgrade the software

• Train customer organization to maximize user benefits

This Service draws upon Kanda InfoTech' considerable expertise spanning business processes and technology, derived from many years of implementing large mission critical projects for clients spanning such diverse industries as Consumer durables, Finance, Information Technology, Retail, and Distribution.

Application Development
Expertise spanning customer verticals, horizontal application areas, and specific technologies complement our methodology and project management experience - making us a reliable partner to take up large custom application development projects that address business situations

Application Maintenance
Working with large global customers, Kanda InfoTech has evolved a mature methodology-based service that allows organizations to maximize the value delivered by the installed applications.

Consulting
Consulting services, from Kanda InfoTech Consulting business unit, focus on defining, optimizing, and aligning our customer's business and IT strategies.

Product Co-Development
Kanda InfoTech' dedicated Product Competency Center becomes a virtual extension of a software product company's execution capabilities - significantly reducing costs and time-to-market.

System Implementation
Kanda InfoTech' implementation services help customers reengineer their processes and successfully select, maintain and upgrade suitable packages and systems.

System Reengineering
Kanda InfoTech' reengineering service helps organizations consolidate towards a single platform, revitalizes legacy applications, and also reengineers off-the-shelf solutions to meet specific customer requirements.